Regular Service and Spare Support

To ensure that your machine will continue to run effectively and efficiently, we recommend that your machine be booked in for a service with your local dealer every 6 months.

Duplex Cleaning Machines Pty Ltd provides optional regular period service check on your machine/s. All parts fitted, if not covered by warranty, will be chargeable. The maintenance covers only those repairs and services outlined in the schedule.

Labour and call-out charges for all other repairs will be charged at the standard rates, in addition to replacement parts, which may be required to keep the unit in working order, unless warranty applies.

Only Duplex authorised service engineers are to carry out repairs to the machine/s, covered under this agreement. Any repairs carried out by unauthorised personnel will invalidate the maintenance agreement immediately.

Prior to each service our engineer or a service coordinator will telephone to arrange a suitable time for work to be carried out.

Servicing Hours and Location

Mon - Fri 9am-5pm
8/177 Beavers Rd
Northcote Vic 3070
Phone: (03) 9482 4900
Fax: (03) 9482 4940

Alternatively, mail your request to info(at)duplexcleaning.com.au
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